FAQs

WHAT PAYMENT METHODS CAN I USE?

April State Designs accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • April State Designs features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

Shipping Policies

Everything is made to order. My art is sent to a company operating in the USA at the time of order for printing and shipping. I do not stock my designs in a warehouse so please refer to the estimates processing /shipping times in the listing or in the shopping cart.

Your estimated processing time is provided to you prior to and during checkout.

*Note- Processing does NOT include shipping time.
Shipping upgrades WON’T expedite processing time.

While most items ship within a few business days, the estimated processing time should be considered when you place your order.

TRACKING is provided when your item ships. You can view the link in your purchase history on your Etsy account. Please note that every carrier does not choose to scan

Custom/Personalized Orders

If you would like custom/personalized product, please reach out to me regarding pricing and process. 

My artwork is printed at the time of purchase but a company in the USA and is printed exactly as the listing displays the product. No changes can be applied after purchase.

A custom order requires a new listing made “Just for You”.

Feel free to message me if you have any questions

 

Size Chart/What Fits Me?

Size Charts for all products offered are available in the Listing Photos.

Please keep in mind that every body type is different. I suggest measuring your favorite shirt/hoodie. Take the measurement by laying it flat and measure from underarm to underarm for chest measurements. Take measurements from the back of the shirt. For length measurements, measure from shoulder to hem.
Some products double the chest measurements in the size chart. Example measurements of 22 inches will want a measurement of 44 inches.

I need my item Rushed by a certain date. Can you assist?

All Items are printed by my production partner based in the USA.
The estimated processing time will be visible to you in the cart.
Please check the estimate PRIOR to checkout.
The estimated time frame will be based on the production partner’s current volumes and your shipping location.

Unfortunately, I cannot ensure delivery prior to the time frame set during checkout. I cannot promise delivery by a certain date that’s different from the estimate provided during checkout.

Some products may ship within a few business days while others may take up to 15 business days. More time may be needed for processing/shipping during the Holidays.

Color choices + Faux Glitter/Gold Foil

All viewing devices are different so please keep in mind that colors may vary in person versus the colors viewed on you device.

Any gold foil, metallic or glitter added to the design is faux. No actual glitter or foil will be present on your item. Real foil and glitter tend to wear off after several washes so this actually extends the life of your product.

Cancellations

If you place an order and change your mind, please request a cancellation within 1 hour of your purchase by messaging me via my contact form. 
Orders are sent electronically to my production partner for printing. I might have wiggle room to cancel but that is not always the case as they are relatively quick to begin processing orders. If early processing occurs, the only option would be for you to return the item upon delivery at your expense.

Returns

You must contact me directly if a return is needed.Return to sender is Not acceptable.

Ship it back within 3 business days of arrival.
Items shipped back must be in the same condition received (new, odor-free and unworn)

Initial shipping costs will not be refunded. Return shipping costs are the responsibility of the customer.

PLEASE NOTE: If you order multiple products, they may not ship together.

Any additional questions. Message me, I am very easy to work with.

 

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